RETURN POLICY

Last updated June 18, 2026

REFUNDS

Due to health and hygiene considerations, we are unable to accept returns or exchanges of piercing jewellery once it has been opened, unsealed, worn, or used, except where required by applicable consumer protection laws or where an item is faulty, damaged, or incorrectly supplied.

We are proud to offer a lifetime warranty on all our pieces, covering manufacturing defects and workmanship issues. If your jewellery requires repair under warranty, we will repair it free of charge. Please note that customers are responsible for postage costs to and from our repair centre.

To maintain the validity of the warranty, all repairs must be carried out by Pierce & Blue. Any attempt to modify, repair, or alter the piece by a third party will void the warranty.

If you have any concerns or require assistance with your jewellery, please do not hesitate to contact us. We are committed to ensuring the longevity and quality of our pieces.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+44 7822 010168

pierceandblueibiza@gmail.com