Under European consumer protection laws, customers may have the right to withdraw from certain online purchases within 14 days of receiving their order.

Please use this form if you wish to exercise your right of withdrawal. We will review your request and confirm whether your order qualifies under the applicable consumer protection rules and our Returns Policy.

Please note that for health and hygiene reasons, certain products, including piercing jewellery supplied in sealed packaging, may not be eligible for return once opened, unsealed, worn or used.

To submit a withdrawal request, please complete the form on this page.